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Thursday, October 10 • 2:00pm - 2:50pm
PRO WORKSHOP (API): Leveraging Communications APIs to Achieve Programmability

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Programmable communications are changing the business cloud communications market, elevating the role of the developer as organizations look to drive customer experience innovation. With the increasing availability of open APIs, application and programmability capabilities are not an either/or equation anymore, and businesses today do not need to build everything from scratch to create a solution tailored to their needs.

This session will address how, with today’s programmability tools, developers can leverage APIs to do what has previously required time-consuming and expensive vendor professional services. Attendees will learn how building on top of existing business applications, such as unified communications or a cloud-based contact center, can bring additional contextual information to improve productivity as well as the overall customer experience, by focusing on what matters to a specific organization and its unique needs.

API World 2019 Speakers
avatar for Bryan Stokes

Bryan Stokes

VP of Product Management, Vonage
As VP, Product Management for Vonage, Bryan Stokes focuses on delivering synergistic products combining the Company’s UCaaS and CPaaS technology.Bryan joined Vonage in 2009, serving in several leadership roles during his time with the Company. Most notable achievements during his... Read More →

Thursday October 10, 2019 2:00pm - 2:50pm PDT
API World -- Workshop Stage B